Utility Providers in Whitby, Ontario

Moving to, from, or within Whitby? These are the services that typically need notice here, the providers that serve Whitby, and how each one handles moves.

Tip: providers generally recommend 2–4 weeks notice before your move date to avoid final-bill surprises or service gaps.

Provider information last updated August 4, 2026. Spot something outdated? Report incorrect information.

Electricity

Elexicon Energy

Hydro / electric utility serving this municipality

Elexicon Energy (formerly Whitby Hydro / Veridian) handles moves through their online move-in/move-out forms.

Official website →

🔥 Natural Gas

Enbridge Gas Inc.

Natural gas distribution for this area

Enbridge Gas serves this area. Start, stop, or transfer gas service through their online moving portal or by phone.

Official website →

💧 Water & Wastewater

Region of Durham (Water Billing)

Municipal water and sewer services

The Region of Durham (Utility Finance) bills water directly. Call 311 within Durham to open, transfer, or close your account; manage bills in the MyDurhamWater portal.

Official website →

🏛️ Property Tax

Town of Whitby Tax Office

Municipal tax office to notify of ownership or address changes

Contact the municipal tax office to update your mailing address and account details after a move or ownership change.

Official website →

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UtilityMove prepares the right action for each of your Whitby providers with your move details and dates. Where a provider accepts email we send it for you (after you verify your email, so replies go straight to your inbox); where it uses a form or a phone call, we hand you the official link or number with everything prepared.

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Moving checklist for Whitby

  1. 1.Notify each provider 2–4 weeks ahead — cancellations at your old address, setups at the new one.
  2. 2.Record final meter readings (photos with timestamps) on moving day for electricity, gas, and water.
  3. 3.Ask for final bills by email, and confirm any account credits are refunded, not forfeited.
  4. 4.Update the property tax office — Town of Whitby Tax Office — especially after a purchase or sale.
  5. 5.Set up pre-authorized payments at the new address once accounts are confirmed.

Frequently asked questions

Who provides electricity in Whitby?

Elexicon Energy handles electricity service in Whitby. Elexicon Energy (formerly Whitby Hydro / Veridian) handles moves through their online move-in/move-out forms.

Who do I contact about water service when moving in Whitby?

Region of Durham (Water Billing) manages water and wastewater accounts in Whitby. The Region of Durham (Utility Finance) bills water directly. Call 311 within Durham to open, transfer, or close your account; manage bills in the MyDurhamWater portal.

Which utilities do I need to notify when moving to Whitby?

Four services typically need notice: electricity (Elexicon Energy), natural gas (Enbridge Gas Inc.), water (Region of Durham (Water Billing)), property tax (Town of Whitby Tax Office). Each has its own process and timelines, so notify them 2–4 weeks before your move date.

Is there a service that notifies all my Whitby utility providers for me?

Yes — UtilityMove.ca identifies your Whitby providers and prepares the right move action for each: where a provider accepts email, we send the notification on your behalf after you verify your email; where a provider uses an online form or a phone call, we hand you the official link or number with your details prepared so you can finish in a click or a quick call. One-time $19.99, no subscription.

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UtilityMove.ca is an independent service and is not affiliated with, endorsed by, or acting on behalf of Whitby or any utility provider named on this page. Provider names are used for identification only. Notifications are sent at the direction of the verified customer; providers apply their own account-verification processes.