Utility Providers in Waterloo, Ontario

Moving to, from, or within Waterloo? These are the services that typically need notice here, the providers that serve Waterloo, and how each one handles moves.

Tip: providers generally recommend 2–4 weeks notice before your move date to avoid final-bill surprises or service gaps.

Provider information last updated August 4, 2026. Spot something outdated? Report incorrect information.

Electricity

Enova Power Corp.

Hydro / electric utility serving this municipality

Enova Power (formerly Kitchener-Wilmot Hydro / Waterloo North Hydro) serves the region. Use their start/stop/move page or contact customer care to move your electricity account.

Official website →

🔥 Natural Gas

Enbridge Gas Inc.

Natural gas distribution for this area

Submit your move online through Enbridge My Account (myaccount.enbridgegas.com). You will need your 12-digit account number from your bill and your move-in and move-out dates.

Official website →

💧 Water & Wastewater

City of Waterloo (Water Billing)

Municipal water and sewer services

Open, close or change your City of Waterloo water account using the online Update Your Water Account form at least 4 business days before your closing date.

Official website →

🏛️ Property Tax

City of Waterloo Tax Office

Municipal tax office to notify of ownership or address changes

Contact the municipal tax office to update your mailing address and account details after a move or ownership change.

Official website →

Skip the research — your whole move package, ready in minutes

UtilityMove prepares the right action for each of your Waterloo providers with your move details and dates. Where a provider accepts email we send it for you (after you verify your email, so replies go straight to your inbox); where it uses a form or a phone call, we hand you the official link or number with everything prepared.

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Moving checklist for Waterloo

  1. 1.Notify each provider 2–4 weeks ahead — cancellations at your old address, setups at the new one.
  2. 2.Record final meter readings (photos with timestamps) on moving day for electricity, gas, and water.
  3. 3.Ask for final bills by email, and confirm any account credits are refunded, not forfeited.
  4. 4.Update the property tax office — City of Waterloo Tax Office — especially after a purchase or sale.
  5. 5.Set up pre-authorized payments at the new address once accounts are confirmed.

Frequently asked questions

Who provides electricity in Waterloo?

Enova Power Corp. handles electricity service in Waterloo. Enova Power (formerly Kitchener-Wilmot Hydro / Waterloo North Hydro) serves the region. Use their start/stop/move page or contact customer care to move your electricity account.

Who do I contact about water service when moving in Waterloo?

City of Waterloo (Water Billing) manages water and wastewater accounts in Waterloo. Open, close or change your City of Waterloo water account using the online Update Your Water Account form at least 4 business days before your closing date.

Which utilities do I need to notify when moving to Waterloo?

Four services typically need notice: electricity (Enova Power Corp.), natural gas (Enbridge Gas Inc.), water (City of Waterloo (Water Billing)), property tax (City of Waterloo Tax Office). Each has its own process and timelines, so notify them 2–4 weeks before your move date.

Is there a service that notifies all my Waterloo utility providers for me?

Yes — UtilityMove.ca identifies your Waterloo providers and prepares the right move action for each: where a provider accepts email, we send the notification on your behalf after you verify your email; where a provider uses an online form or a phone call, we hand you the official link or number with your details prepared so you can finish in a click or a quick call. One-time $19.99, no subscription.

Other Ontario municipalities

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UtilityMove.ca is an independent service and is not affiliated with, endorsed by, or acting on behalf of Waterloo or any utility provider named on this page. Provider names are used for identification only. Notifications are sent at the direction of the verified customer; providers apply their own account-verification processes.