Utility Providers in St. Thomas, Ontario
Moving to, from, or within St. Thomas? These are the services that typically need notice here, the providers that serve St. Thomas, and how each one handles moves.
Tip: providers generally recommend 2–4 weeks notice before your move date to avoid final-bill surprises or service gaps.
Provider information last updated July 27, 2026. Spot something outdated? Report incorrect information.
⚡ Electricity
Entegrus Powerlines Inc.
Hydro / electric utility serving this municipality
Contact the provider directly to start, stop, or transfer service.
Official website →🔥 Natural Gas
Enbridge Gas Inc.
Natural gas distribution for this area
Submit your move online through Enbridge My Account (myaccount.enbridgegas.com). You will need your 12-digit account number from your bill and your move-in and move-out dates.
Official website →💧 Water & Wastewater
City of St. Thomas Water Services
Municipal water and sewer services
Water for St. Thomas is billed by Entegrus. Contact Entegrus to set up or close your water service when moving.
Official website →🏛️ Property Tax
City of St. Thomas Treasury
Municipal tax office to notify of ownership or address changes
Contact the City of St. Thomas Treasury department to confirm outstanding taxes and update ownership or mailing details after a move.
Official website →Skip the research — your whole move package, ready in minutes
UtilityMove prepares the right action for each of your St. Thomas providers with your move details and dates. Where a provider accepts email we send it for you (after you verify your email, so replies go straight to your inbox); where it uses a form or a phone call, we hand you the official link or number with everything prepared.
Start My Move — $19.99One-time payment. No subscription. Covers all your relevant services.
Moving checklist for St. Thomas
- 1.Notify each provider 2–4 weeks ahead — cancellations at your old address, setups at the new one.
- 2.Record final meter readings (photos with timestamps) on moving day for electricity, gas, and water.
- 3.Ask for final bills by email, and confirm any account credits are refunded, not forfeited.
- 4.Update the property tax office — City of St. Thomas Treasury — especially after a purchase or sale.
- 5.Set up pre-authorized payments at the new address once accounts are confirmed.
Frequently asked questions
Who provides electricity in St. Thomas?
Entegrus Powerlines Inc. handles electricity service in St. Thomas. Contact the provider directly to start, stop, or transfer service.
Who do I contact about water service when moving in St. Thomas?
City of St. Thomas Water Services manages water and wastewater accounts in St. Thomas. Water for St. Thomas is billed by Entegrus. Contact Entegrus to set up or close your water service when moving.
Which utilities do I need to notify when moving to St. Thomas?
Four services typically need notice: electricity (Entegrus Powerlines Inc.), natural gas (Enbridge Gas Inc.), water (City of St. Thomas Water Services), property tax (City of St. Thomas Treasury). Each has its own process and timelines, so notify them 2–4 weeks before your move date.
Is there a service that notifies all my St. Thomas utility providers for me?
Yes — UtilityMove.ca identifies your St. Thomas providers and prepares the right move action for each: where a provider accepts email, we send the notification on your behalf after you verify your email; where a provider uses an online form or a phone call, we hand you the official link or number with your details prepared so you can finish in a click or a quick call. One-time $19.99, no subscription.
Other Ontario municipalities
See all 444 municipalities →UtilityMove.ca is an independent service and is not affiliated with, endorsed by, or acting on behalf of St. Thomas or any utility provider named on this page. Provider names are used for identification only. Notifications are sent at the direction of the verified customer; providers apply their own account-verification processes.