Utility Providers in St. Catharines, Ontario
Moving to, from, or within St. Catharines? These are the services that typically need notice here, the providers that serve St. Catharines, and how each one handles moves.
Tip: providers generally recommend 2–4 weeks notice before your move date to avoid final-bill surprises or service gaps.
Provider information last updated August 4, 2026. Spot something outdated? Report incorrect information.
⚡ Electricity
Alectra Utilities
Hydro / electric utility serving this municipality
Alectra Utilities (formerly Horizon Utilities) handles moves through their online start/stop/move forms only (phone move requests are no longer accepted). Allow at least 7 business days.
Official website →🔥 Natural Gas
Enbridge Gas Inc.
Natural gas distribution for this area
Enbridge Gas serves this area. Start, stop, or transfer gas service through their online moving portal or by phone.
Official website →💧 Water & Wastewater
City of St. Catharines (Water Billing)
Municipal water and sewer services
The City of St. Catharines bills water directly (Niagara Region is only the wholesale supplier). Use the city’s Water Account Transfer Form online, or contact Citizens First.
Official website →🏛️ Property Tax
City of St. Catharines Tax Office
Municipal tax office to notify of ownership or address changes
Catharines property tax account when moving.
Official website →Skip the research — your whole move package, ready in minutes
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Moving checklist for St. Catharines
- 1.Notify each provider 2–4 weeks ahead — cancellations at your old address, setups at the new one.
- 2.Record final meter readings (photos with timestamps) on moving day for electricity, gas, and water.
- 3.Ask for final bills by email, and confirm any account credits are refunded, not forfeited.
- 4.Update the property tax office — City of St. Catharines Tax Office — especially after a purchase or sale.
- 5.Set up pre-authorized payments at the new address once accounts are confirmed.
Frequently asked questions
Who provides electricity in St. Catharines?
Alectra Utilities handles electricity service in St. Catharines. Alectra Utilities (formerly Horizon Utilities) handles moves through their online start/stop/move forms only (phone move requests are no longer accepted). Allow at least 7 business days.
Who do I contact about water service when moving in St. Catharines?
City of St. Catharines (Water Billing) manages water and wastewater accounts in St. Catharines. The City of St. Catharines bills water directly (Niagara Region is only the wholesale supplier). Use the city’s Water Account Transfer Form online, or contact Citizens First.
Which utilities do I need to notify when moving to St. Catharines?
Four services typically need notice: electricity (Alectra Utilities), natural gas (Enbridge Gas Inc.), water (City of St. Catharines (Water Billing)), property tax (City of St. Catharines Tax Office). Each has its own process and timelines, so notify them 2–4 weeks before your move date.
Is there a service that notifies all my St. Catharines utility providers for me?
Yes — UtilityMove.ca identifies your St. Catharines providers and prepares the right move action for each: where a provider accepts email, we send the notification on your behalf after you verify your email; where a provider uses an online form or a phone call, we hand you the official link or number with your details prepared so you can finish in a click or a quick call. One-time $19.99, no subscription.
Other Ontario municipalities
See all 444 municipalities →UtilityMove.ca is an independent service and is not affiliated with, endorsed by, or acting on behalf of St. Catharines or any utility provider named on this page. Provider names are used for identification only. Notifications are sent at the direction of the verified customer; providers apply their own account-verification processes.