Utility Providers in Richmond Hill, Ontario

Moving to, from, or within Richmond Hill? These are the services that typically need notice here, the providers that serve Richmond Hill, and how each one handles moves.

Tip: providers generally recommend 2–4 weeks notice before your move date to avoid final-bill surprises or service gaps.

Provider information last updated July 22, 2026. Spot something outdated? Report incorrect information.

Electricity

Alectra Utilities

Hydro / electric utility serving this municipality

Alectra Utilities handles moves through their online start/stop/move forms only (phone move requests are no longer accepted). Allow at least 7 business days.

Official website →

🔥 Natural Gas

Enbridge Gas Inc.

Natural gas distribution for this area

Enbridge Gas serves this area. Start, stop, or transfer gas service through their online moving portal or by phone.

Official website →

💧 Water & Wastewater

City of Richmond Hill (Water Billing)

Municipal water and sewer services

The City of Richmond Hill (Revenue Section) bills water directly. Contact Access Richmond Hill for a new account application when moving; manage bills at waterbill.richmondhill.ca.

Official website →

🏛️ Property Tax

City of Richmond Hill Tax Office

Municipal tax office to notify of ownership or address changes

Contact the municipal tax office to update your mailing address and account details after a move or ownership change.

Official website →

Skip the research — your whole move package, ready in minutes

UtilityMove prepares the right action for each of your Richmond Hill providers with your move details and dates. Where a provider accepts email we send it for you (after you verify your email, so replies go straight to your inbox); where it uses a form or a phone call, we hand you the official link or number with everything prepared.

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Moving checklist for Richmond Hill

  1. 1.Notify each provider 2–4 weeks ahead — cancellations at your old address, setups at the new one.
  2. 2.Record final meter readings (photos with timestamps) on moving day for electricity, gas, and water.
  3. 3.Ask for final bills by email, and confirm any account credits are refunded, not forfeited.
  4. 4.Update the property tax office — City of Richmond Hill Tax Office — especially after a purchase or sale.
  5. 5.Set up pre-authorized payments at the new address once accounts are confirmed.

Frequently asked questions

Who provides electricity in Richmond Hill?

Alectra Utilities handles electricity service in Richmond Hill. Alectra Utilities handles moves through their online start/stop/move forms only (phone move requests are no longer accepted). Allow at least 7 business days.

Who do I contact about water service when moving in Richmond Hill?

City of Richmond Hill (Water Billing) manages water and wastewater accounts in Richmond Hill. The City of Richmond Hill (Revenue Section) bills water directly. Contact Access Richmond Hill for a new account application when moving; manage bills at waterbill.richmondhill.ca.

Which utilities do I need to notify when moving to Richmond Hill?

Four services typically need notice: electricity (Alectra Utilities), natural gas (Enbridge Gas Inc.), water (City of Richmond Hill (Water Billing)), property tax (City of Richmond Hill Tax Office). Each has its own process and timelines, so notify them 2–4 weeks before your move date.

Is there a service that notifies all my Richmond Hill utility providers for me?

Yes — UtilityMove.ca identifies your Richmond Hill providers and prepares the right move action for each: where a provider accepts email, we send the notification on your behalf after you verify your email; where a provider uses an online form or a phone call, we hand you the official link or number with your details prepared so you can finish in a click or a quick call. One-time $19.99, no subscription.

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UtilityMove.ca is an independent service and is not affiliated with, endorsed by, or acting on behalf of Richmond Hill or any utility provider named on this page. Provider names are used for identification only. Notifications are sent at the direction of the verified customer; providers apply their own account-verification processes.