Utility Providers in Ottawa, Ontario
Moving to, from, or within Ottawa? These are the services that typically need notice here, the providers that serve Ottawa, and how each one handles moves.
Tip: providers generally recommend 2–4 weeks notice before your move date to avoid final-bill surprises or service gaps.
Provider information last updated July 22, 2026. Spot something outdated? Report incorrect information.
⚡ Electricity
Hydro Ottawa
Hydro / electric utility serving this municipality
Depends on your exact address. Ottawa spans more than one service territory — Hydro Ottawa is the primary provider, but some addresses are served by a different one. Confirm yours before relying on a single notification; entering your street address resolves it automatically.
Hydro Ottawa handles moves through the moving request form in MyAccount — submit at least 10 business days before your move. Note: some rural areas of Ottawa are served by Hydro One instead — confirm by address if you are outside the urban area.
Official website →🔥 Natural Gas
Enbridge Gas Inc.
Natural gas distribution for this area
Enbridge Gas serves this area. Start, stop, or transfer gas service through their online moving portal or by phone.
Official website →💧 Water & Wastewater
City of Ottawa Revenue Services (Water Billing)
Municipal water and sewer services
Notify City of Ottawa Revenue Services when moving so your water utility account is opened, transferred, or closed correctly.
Official website →🏛️ Property Tax
City of Ottawa Revenue Services
Municipal tax office to notify of ownership or address changes
Contact the municipal tax office to update your mailing address and account details after a move or ownership change.
Official website →Skip the research — your whole move package, ready in minutes
UtilityMove prepares the right action for each of your Ottawa providers with your move details and dates. Where a provider accepts email we send it for you (after you verify your email, so replies go straight to your inbox); where it uses a form or a phone call, we hand you the official link or number with everything prepared.
Start My Move — $19.99One-time payment. No subscription. Covers all your relevant services.
Moving checklist for Ottawa
- 1.Notify each provider 2–4 weeks ahead — cancellations at your old address, setups at the new one.
- 2.Record final meter readings (photos with timestamps) on moving day for electricity, gas, and water.
- 3.Ask for final bills by email, and confirm any account credits are refunded, not forfeited.
- 4.Update the property tax office — City of Ottawa Revenue Services — especially after a purchase or sale.
- 5.Set up pre-authorized payments at the new address once accounts are confirmed.
Frequently asked questions
Who provides electricity in Ottawa?
Hydro Ottawa handles electricity service in Ottawa. Hydro Ottawa handles moves through the moving request form in MyAccount — submit at least 10 business days before your move. Note: some rural areas of Ottawa are served by Hydro One instead — confirm by address if you are outside the urban area.
Who do I contact about water service when moving in Ottawa?
City of Ottawa Revenue Services (Water Billing) manages water and wastewater accounts in Ottawa. Notify City of Ottawa Revenue Services when moving so your water utility account is opened, transferred, or closed correctly.
Which utilities do I need to notify when moving to Ottawa?
Four services typically need notice: electricity (Hydro Ottawa), natural gas (Enbridge Gas Inc.), water (City of Ottawa Revenue Services (Water Billing)), property tax (City of Ottawa Revenue Services). Each has its own process and timelines, so notify them 2–4 weeks before your move date.
Is there a service that notifies all my Ottawa utility providers for me?
Yes — UtilityMove.ca identifies your Ottawa providers and prepares the right move action for each: where a provider accepts email, we send the notification on your behalf after you verify your email; where a provider uses an online form or a phone call, we hand you the official link or number with your details prepared so you can finish in a click or a quick call. One-time $19.99, no subscription.
Other Ontario municipalities
See all 444 municipalities →UtilityMove.ca is an independent service and is not affiliated with, endorsed by, or acting on behalf of Ottawa or any utility provider named on this page. Provider names are used for identification only. Notifications are sent at the direction of the verified customer; providers apply their own account-verification processes.